Dispatch Window: Orders placed before 7:30 AM AEST on business days are dispatched same-day. Orders placed after 7:30 AM AEST, or on weekends/public holidays, are dispatched on the following business day.

Yes, you can change items, update your shipping address, or cancel your order within 1 hour of purchase directly via our Order Management Portal. Once this 1-hour window expires, your order details are locked for dispatch and no changes or cancellations can be made.

• Australia: 1–3 business days via Express Post.
• NZ, USA, Canada, UK & Ireland: 3–9 business days via Express Post.
• Rest of World: 7–15 business days via International Mail.

Once your order leaves our warehouse, you will receive a shipping confirmation email containing your tracking link. You can also view live tracking anytime by logging into your account.

• AU, NZ, USA, CA, UK & Ireland: All duties and taxes are 100% prepaid at checkout.
• Rest of World: Orders may be subject to local import duties, VAT, or customs clearance fees determined by the destination country. These charges are the responsibility of the customer.

Yes, we ship to all PO Boxes and Australia Post Parcel Lockers across Australia and New Zealand.

Yes, we ship to any address worldwide.