Yes, you can change items, update your shipping address, or cancel your order within 1 hour of purchase directly via our Order Management Portal. Once this 1-hour window expires, your order details are locked for dispatch and no changes or cancellations can be made.

You can track your shipment anytime via our Track Order page, your account dashboard, or through the tracking link sent in your shipping confirmation email.

• Australia: 1–3 business days via Express Post.
• New Zealand, USA, Canada, UK & Ireland: 3–9 business days via Express Post.
• Rest of World: 7–15 business days via International Standard Mail.

Yes, we ship to addresses worldwide.

We do not currently offer Click & Collect services.

Please review our main Size Guide page. For specific garment dimensions (such as inseam measurements), open the expandable Size Chart tab on the individual product page.

Yes, our safety workwear is certified to meet applicable Australian and International safety standards. Specific compliance ratings are listed under the Product Specification tab on each product page.

While exact restock dates vary, you can sign up for automatic inventory alerts. Select your missing size on the product page, click Notify Me, and enter your contact details. We will email you as soon as stock arrives.

Yes, we provide full custom embroidery and screen-printing services. Visit our Uniforms, Embroidery & Screen Printing page or our Contact Us page and submit your request along with your logo files. Our team will contact you promptly with details and pricing.

Items can be returned for a refund, store credit, or exchange within 30 days of purchase, provided products are unworn and in original condition with tags attached. Visit our Returns page to lodge a return.

• Australia, New Zealand, USA, Canada, UK & Ireland: Return shipping is free. A prepaid label is emailed to you automatically once you submit your return through our portal.
• Rest of World: Customers outside these regions are responsible for organizing and paying for return shipping back to our warehouse.

If you received a damaged or incorrect item, please send our support team an email within 48 hours of receiving your order, with a description and several pictures of the issue via our Contact Us page, and we will remedy the situation.

All Bad Workwear products are backed by a 100-Day Manufacturing Warranty. Visit our Warranty page to submit a claim.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Afterpay, and Clearpay.

Enter your discount code at checkout before submitting payment. Only one promo code can be applied per order. To receive a 5% discount code for your first purchase, subscribe to our email list in the website footer.

A tax invoice is automatically generated and emailed to you upon order confirmation.

To protect our customers and prevent fraudulent activity, we do not currently offer or accept digital gift cards.

Yes. We use Secure Socket Layer (SSL) encryption to guarantee the safe transmission of your personal information. We never store credit card details or share your personal data with third parties.

Find all store locations, trading hours, and contact details on our Store Locations page.

Get in touch with our support team anytime via our Contact Us page.